About Direct IT
Your trusted IT partner, working behind the scenes to keep your business running smoothly
Who We Are
Direct IT Services Ltd is a Wiltshire-based IT support and telecoms provider, based at Boscombe Down Business Park in Amesbury. We serve small to medium-sized businesses across Wiltshire and the wider UK.
Our exceptional team of highly skilled IT engineers have a genuine passion for problem-solving. We're dedicated to providing tailored solutions that ensure your business functions seamlessly, so you can concentrate on what matters most — growing your business.
We specialise in managed IT support, hosted voice telephony, internet connectivity, cloud solutions, and cyber security. Whether you need a fully outsourced IT department or support to complement your existing team, we have the expertise to help.
Our Mission
To take the stress out of technology so our clients can focus on what they do best. We believe IT should be an enabler, not a barrier.
- Proactive, not reactive
- Transparent and honest
- Tailored, never one-size-fits-all
- Always learning, always improving
Our Approach
What makes working with Direct IT different
We Get to Know Your Business
We take the time to understand how you work, what you need, and where technology can make the biggest difference. No cookie-cutter solutions.
Prevention Over Cure
Our proactive monitoring catches problems before they impact your team. We maintain and update your systems continually so you experience fewer issues.
Plain English Communication
No jargon, no confusing technical language. We explain what's happening and what we recommend in terms that make sense to you.
Honest, Fair Pricing
Predictable monthly costs with no hidden fees. We'll always recommend what's genuinely right for your business, not the most expensive option.
Industries We Serve
We work across a broad range of sectors
Local Government
Town councils and public sector organisations
Financial Services
Accountants, advisors, and financial firms
Professional Services
Law firms, consultancies, and agencies
Technology
Software companies and tech platforms
Construction & Trades
Builders, engineers, and trade businesses
Charities & Non-Profits
Organisations making a difference
What Our Clients Say
"Direct IT were introduced to us by an associate. We had received poor IT support for a number of years and needless to say we were sceptical. They have far exceeded our expectations. They are able to deal with issues as and when they crop up and is always at the end of the phone when we need him. We will and have not hesitated to recommend Direct IT to those we meet through business and client network. Many thanks to Doug and the Team, we are very grateful."
"Dursley Town Council entered into an agreement with Direct IT for the provision of our IT consultancy support. The service provided has been very reliable. They have been readily available to answer our queries and to address any system issues. This has included advice on IT issues not necessarily forming part of our contract. Dursley Town Council has been very pleased with the service provided."
"Direct IT were personally recommended to us by another of their clients, and we've not looked back. They are exactly what we need, on hand when required, and monitoring our services. But where they come into their own is when it comes to the fast-paced environment we're currently operating in, they're on hand to advise on best solutions, setup and configure what is required and all with a proactive and positive attitude. It's been a game-changer!"