Managed IT support · Amesbury, Wiltshire

Say goodbye to IT headaches

We look after the technology your business runs on — support, telephony, connectivity, cloud and security — so you can get on with the work you would rather be doing.

Call 01980 785050

Send an enquiry

When you can reach a person

The office is open Monday to Friday, 9:00am to 5:30pm, and closed at weekends. Monitoring of your systems carries on around the clock.

An IT engineer working at a workstation in a server room.

5+years supporting UK businesses

99.9%uptime SLA

24/7monitoring of the systems we look after

What we do

Six services, one provider

Take one or take the lot. Either way it is proactive support, a fixed monthly price agreed up front, and a setup built around how your business actually works.

Managed IT support

Efficient support tailored to your hardware at an affordable monthly rate, with proactive monitoring and resolution rather than waiting for something to break.

Hosted voice and VoIP

Enterprise-grade telephony on the BT network. Clear call quality, scales as you grow, and cheaper to run than a traditional phone system.

Internet services

Business broadband through to dedicated 1Gb leased lines, sized to what your office actually needs.

MPLS networking

Connect multiple sites over one network. Supports Fibre, EFM, GEA, EoFTTC, FTTP, FTTC and ADSL.

Cloud solutions

Microsoft 365, cloud collaboration and disaster recovery. We migrate you across, then manage and optimise it.

Cyber security

Endpoint protection, email security, backup strategy and disaster recovery planning.

Proactive, not reactive

We would rather fix it before you notice

Most IT problems give some warning. Monitoring runs around the clock on the systems we look after, so the small things get dealt with quietly instead of turning into the sort of morning where nobody can work.

Backed by a 99.9% uptime SLA.

What that covers

24/7 monitoring, with proactive resolution rather than ticket-taking
Endpoint protection across your devices
Email security
A backup strategy, and a disaster recovery plan to go with it
Microsoft 365 and cloud services kept in order

Why Direct IT

Calm, and close by

Proactive, not reactive

We watch for problems and deal with them, rather than waiting for the phone to ring.

Transparent monthly pricing

One fixed monthly figure, agreed up front. No surprise invoice after a difficult week.

Tailored to your business

Support built around the hardware and software you already run, not a package you have to fit yourself into.

Local and responsive

We are on Boscombe Down Business Park in Amesbury, and the phone is answered during office hours.

Colleagues working together around laptops in a bright office.

In their words

What clients say

Direct IT were introduced to us by an associate. We had received poor IT support for a number of years and needless to say we were sceptical. They have far exceeded our expectations… For a long time we have just needed our systems to work to ensure we are working effectively, securely and are compliant, a factor that is increasingly important in Financial Services. We will and have not hesitated to recommend Direct IT.
King Financial Services LtdManaging Director

Dursley Town Council entered into an agreement with Direct IT in April 2018 for the provision of our IT consultancy support. The service provided has been very reliable. They have been readily available to answer our queries and to address any system issues. This has included advice on IT issues not necessarily forming part of our contract.
Dursley Town CouncilTown Clerk

Direct IT were personally recommended to us by another of their clients, and we’ve not looked back. They are exactly what we need, on hand when required, and monitoring our services… on hand to advise on best solutions, setup and configure what is required and all with a proactive and positive attitude. It’s been a game-changer!
PurplePortOnline community platform

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